Again, not being able to sleep, I was perusing the internet looking at garden fence paint. Although we had two tins from last year, they have almost been used up.
Now that lockdown has been extended for at least another three weeks, we wanted to get more, plus brushes to carry on. Maybe not essential to some but it saves my sanity to be doing something useful outside.
For the first time, we used Wickes DIY click and collect. Order was placed first thing this morning, we were warned it could take up to eight hours. Nope, within 20 minutes we had the text to tell us it was ready.
We drove the very short distance to them, less than for our weekly food shop, gave name and what our order was and within a minute, were given it.
All in, from order to arriving back home took less than 45 minutes so well done Wickes.
That's a very good service. We ordered some paint and wallpaper online just as the lockdown began. We're still waiting for the paint. The wallpaper arrived yesterday but is the wrong one. I hope to be able to return it myself when/if the store reopens rather than using the returns service and delivery driver.
ReplyDeleteShame about the wallpaper. Wonder why it is taken no so long.
DeleteThe courier who dropped it off said that demand was huge and the warehouse was in a right mess - it sounds like everyone is decorating! Hubby is furloughed and likes to keep busy - I've got loads of jobs done!!
DeleteSuccess, well done.
ReplyDeleteWow that was very quick service.
ReplyDeleteGod bless.
Always good to hear of efficient customer service. Well done Wickes!
ReplyDelete