Monday, 10 October 2022

Honestly, you can't make it up!

 My doctor referred me to hospital on the 5th October. Yesterday I got a letter. Hooray I thought, at least that bit of it was quick.

Below is a scan of the relevant bit:


There is just one BIG problem (apart from at least a 30 week wait of course), he referred me to the CARDIOLOGY Department:(

Off I went to our surgery this morning to double check the error wasn't theirs. They showed me the screen with his referral to Cardiology.

Once home, I rang the appointment referral department in vain. Shall have to keep trying I guess.

I mean the letter talked about my heart problems etc. Obviously, they don't read them do they? DB was referred to them on May 5th, he has had no communication from the hospital whatsoever. Doesn't bode well for winter does it?

10 comments:

  1. Oh no, that's almost beyond belief. Although things like this seem to be more and more prevalent now.

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    Replies
    1. Indeed. Might have to go private if can’t get it sorted somehow.

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  2. That's dreadful. Can you get your GPs surgery to send the referral again??

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  3. My husband thinks that message from GYNAECOLOGY was probably a response to the May 5th referral for your husband!!

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  4. Find out the name of the consultant your GP referred you to rather than the department and then ring their secretary between 9am and 3pm (they all seem to go home early). If there is a phone number for the department appointments person, ring that and you should be able to leave a message or send an email. I have no experience of hospitals in your next of the woods, but my local ones and Gloucestershire (for my late father) have been very prompt at returning my calls. The hospital website should have clear information about which number to call for each department. If you can't get through, call the PALS. Ask them to track your husband's appointment as well.

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    Replies
    1. Thanks. Got it changed yesterday to the right department. DB will call today as he has never even had a letter. Our consultants change so often, no point in trying to find out who.

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  5. Wow, I guess they don't read their mail properly. Hope you can get through to them very soon.

    God bless.

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  6. Head in hands...obviously not written by a brain surgeon...hopefully. x

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