BT have just lost us as customers, after 36 years. Our line rental currently stands at £220 a year and no doubt will rise shortly. Our monthly bill has just been put up to £66!!!
That is just for basic fibre broadband and pay as you go phone calls. Shocking. We will be penalised by BT as we will be pulling out mid contract but are willing to pay to be shot of them.
We wanted to go to Now broadband and tv but apparently they don’t do this area (even though their big sister does), go figure.
Anyway, we have gone with sky stream/broadband/pay as you go and will also keep our Freesat recording box to record UK tv and be able to skip ads on those.
You're right, it doesn't pay to be a loyal customer, unless you are prepared to ring and wait in a queue for ages and then argue with them to get a better deal.
ReplyDeleteDid it all online thankfully.
DeleteWe are in Norfolk and use Vodafone. But loyalty is rarely rewarded these days, it seems
ReplyDeleteSuch a shame, should have moved earlier.
DeleteBT lost us as customers for a long time after treating us like sh*t with repairs and costs when we lived in Berkshire. We are now back with them for broadband but we have no loyalty, and if they start messing us about again they will be banished once more.
ReplyDeleteI couldn’t get over how much they were charging compared to others, just for broadband.
DeleteI quite agree. It no longer means anything to some companies.
ReplyDeleteGod bless.
Similar to customer service with some companies.
DeleteI'm glad our internet is still good. There's 2 more internet connections our street. A month ago we had a few days of having problems then saw AB come on our street and got it fixed. More apartments in our area soon so hopefully it will still be good online. We're still with same internet company. Our tv is via internet. Hope you are having a good week and beyond.
ReplyDeleteBecky
Hopefully as demand increases they can still provide top service.
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